Free Shipping Threshold
Orders across Pakistan will be shipped free of charge if they exceed a specified minimum order value of Rs 3500. This is an incentive to encourage larger purchases and help you get the best value when buying our high-quality Silajit products.
Rs 75 Additional Pakistan Post Office COD Fee for Deliveries
If your order is delivered via Pakistan Post Office and is Cash on Delivery (COD), an additional Rs 75 fee will apply. This is a standard fee imposed by the Post Office. To avoid this charge, we encourage you to consider paying in advance for your Silajit products.
Advance Payment Requirement for Large Orders
For all orders valued above Rs 15,000, a 10% non-refundable advance payment is required to confirm the order. This amount will be deducted from the total payable at the time of final payment. This policy helps us ensure that only serious orders are processed, especially for larger Silajit purchases.
Delivery Timeframe
Customers can expect delivery of their Silajit products to take 3-6 working days. This sets clear expectations for the delivery timeframe, ensuring that your order reaches you in a timely manner.
Customer Responsibility for Information
Customers are responsible for ensuring that they provide accurate and complete contact and address information when placing an order. This is important for the successful and timely delivery of your Silajit order.
Order Verification
If there is a mistake in the customer's order, a representative from Growyn will contact the customer before processing the order. This allows for corrections and ensures that customers receive the exact Silajit product they intended to order.
Delivery Attempts
The courier service will make up to three delivery attempts before returning the order. This gives customers multiple opportunities to receive their Silajit product and ensures that the delivery process is as smooth as possible.
Cash on Delivery (COD) Service
We offer Cash on Delivery (COD) as a payment option for your convenience. If you prefer to pay upon receiving your order, COD is a simple and secure way to complete your purchase of Silajit products.
Direct Bank Transfer
For customers who choose Direct Bank Transfer as the payment method, please provide transaction proof. This verification step helps ensure that the payment is received and matches the order, ensuring your Silajit products are shipped promptly.
Possible Delays
Orders may be delayed due to factors beyond our control, such as bad weather conditions, courier company negligence, or logistical issues. We strive to keep you informed and minimize delays so that your Silajit products reach you as soon as possible.
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